The new year started on a positive note with VR’s introduction of eReceipts. Passengers who buy a train ticket with VR’s Matkalla application or via the vr.fi website can get a digital eReceipt. VR and Hansel representatives visited the State Treasury in January.
“It is really significant that VR has started delivering eReceipts,” says Keijo Kettunen of the Real-Time Economy project. “Businesses are increasingly aware that there is demand for eReceipts. It is also great that the public sector can act as an example in commissioning the eReceipt.”
VR has worked lot for automation and digital development in recent years and is also constantly developing its corporate services. The eReceipt is an important part of a developing and digitalising travel administration. “Carbon-neutral rail travel and anything that supports it is part of our work,” says VR commercial director Johanna Jäkälä.
VR head of corporate sales Sebastian Risku also adds that the eReceipt will work marvellously when it becomes more widely available. “The eReceipt is here to stay. In France, for example, eReceipts are already used. You can get a paper receipt at the checkout only by separate request,” Risku notes: “It is great to be among the first ones to be part of this change!”
However, more actors are always needed to experiment and implement the use of the eReceipt. “It is also exciting to see what different ways of using the eReceipt will emerge,” adds Pirjo Ilola of the Real-Time Economy project.