Customer interviews and surveys

Customer interviews and surveys are part of the joint development of the Real-Time Economy project. We conduct customer interviews on various topics and recruit interviewees through an open search.

The following interviews and surveys are ongoing or coming up:

  • Survey: How digital is your company now and how would you like to develop? (Please see the description below.)
  • Discussion invitation for accounting firms and financial administration professionals (Please see the description below.)
  • Interview about your company’s financial management
  • Training needs on Peppol procurement messages
  • The possibilities of financial data conversion and distribution services
  • Procurement message and e-invoicing portal usage needs of small businesses.

We will publish more detailed registration information when the application is opened.

In the past, we have conducted interviews on, for example, the following topics:

  • Survey for financial management system vendors about the standard way of presenting accounting data
  • Business needs and attitude toward digital financial statements
  • Challenges and opportunities related to transaction management in large companies
  • Customer interviews on everyday life in financial administration
  • Consent of businesses to the use of their financial data.

  • How digital is your company now and how would you like to develop?

    The vision of the RTE Project is that in the future companies will be able to comprehensively and efficiently transfer data for trading and dealing with authorities digitally. When the entire life cycle of the company is digitilised and the company utilises its digital identity, trading and dealing with authorities is easy, reliable and safe.

    Now, with the help of a survey, we want to find out in which matters companies operate digitally, what information is collected from business partners, and how future digital services could make the everyday life of companies smoother. This way we can build a foundation for interoperable digitality together.

    We are hoping for answers to the survey from people working in different positions in a wide range of companies. Answering the survey takes 8–10 minutes, and we use the answers anonymously. We are collecting answers throughout October, the last answer date is 31 October 2023.

    Link to the survey (in Finnish, opens up in a new window on Webropol)

  • Discussion invitation for accounting firms and financial administration professionals

    In the Real Time Economy -project, we are interested in better understanding the work of those who work in accounting and financial management every day and their views on future development.

    We are now looking for accounting firms and financial administration professionals to share their experiences with us. It does not matter if you use more traditional methods or have already delved deep into digitalization, we would appreciate to hear your view either way.

    Through the discussion, we aim to get guidelines from you for future development in the field of digitization and increase our own understanding of the needs of your industry.

    Register using this link by 27 October 2023 (only in Finnish). We are in contact with all those who registered.

    Ask more:
    Kristiina Häkkinen, kristiina.hakkinen(at)
    Elina Koskentalo, elina.koskentalo(at)
    Juha Tuulaniemi, juha.tuulaniemi(at)

, Updated 25.10.2023 at 20:13